We Strive to do the Common Things...

CULTURE:
USTravel is known as a customer-driven organization, defined by three principles that guide us in our relationships and our business practices.

VISION:
USTravel is recognized as a visionary in the travel management industry. We have anticipated the future and pushed conventional boundaries to bring about change in the industry. Our employees constantly examine the marketplace and stay current on emerging technology solutions to address challenges in the travel industry.

VALUE:
Delivering on a vision and providing excellent service in a cost-effective manner translates into value. It is essential in our corporate culture to value our employees and partners. By offering employee reward, recognition and career development programs, we encourage a high level of employee performance and satisfaction. An employee who is aware of his or her critical value to our company in turn produces value for our customer, whether it is returned in the form of consultative solutions, cost savings, or simply getting a delayed traveler home. We know that a happy, educated and visionary employee is a great asset to our company and to our customers.

EXCELLENCE:
Our combination of products and services are only as valuable as the quality in which they are delivered and implemented. At USTravel, we strive for excellence in every area in which we work. Our structure provides customers with immediate and responsive decision-making from our local management teams. Our employees are trained on customer requirements and protocol. We create measurements to ensure that our customers are receiving the services and performance they expect from USTravel, and we accept responsibility for the delivery and success of your travel management program.
The travel industry is often complex and confusing, and our customers trust in our services to provide focus and direction. Our technologies continue to reduce costs and give travelers greater flexibility and control. Our educated staff provides the reassurance travelers need when they are in an unfamiliar city or airport. More than ever, travelers need a partner to help them navigate the travel landscape. USTravel offers all the services of a large mega-travel agency, but the personal touch of a small to mid-size agency. In other words, the best of both worlds.

CORE VALUES:
The values we embrace reflect our company's culture and bring meaning to our principles - Vision, Value, Excellence. If we are to earn trust and commitment in the marketplace, we must apply these values to our everyday lives.

CULTURE:
USTravel is known as a customer-driven organization, defined by three principles that guide us in our relationships and our business practices.

• VISION - We look beyond the horizon to anticipate change.
• INTEGRITY - We work with integrity and believe interactions with our customers, suppliers, and employees must always be open, fair, respectful and honest.
• SERVICE - We provide our customers with personal attention, quality work and maximum value.
• INNOVATION - We encourage thinking beyond conventional wisdom.
• TEAMWORK - Ordinary people working together to produce extraordinary results.